Support

24/7 email and ticket support doesn't cost you a thing.

Our support team is filled with friendly and knowledgeable technicians willing to assist you around the clock with any problem or question you have about our products.

We offer multiple ways to solve any issue you are having, including: on-site visits, telephone support, email support, our online ticket system, and our upcoming support forums. Also, you can always depend on the Gatekeeper user guide.

On-Site Support

For $1,000/month you can purchase our On-Site Support Package, which entitles you to unlimited, 24/7 on-site evaluations from a highly skilled SD technician in the Chicago Loop. We also offer On-Site Support on an as-needed basis for just $100/visit.
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Phone Support

For unlimited, 24/7 live phone support, you can purchase our Telephone Support Package for only $100/month. We also offer a $25/call Telephone Support option. Both services guarantee a resolution of your problem.
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Email Support

Email Support is a free option for reporting a bug or an issue. Emails received are handled in the order they are received. To receive email support just send us your SD_ID # and describe your problem and how to recreate it.
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Ticket Support

Ticket Support is a free support service for reporting bugs and issues with any of our products. For urgent matters you can file an Urgent Support Ticket for $25, which includes a phone call.
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Support Forums

The SD Support Forums are coming in 2014. They will be a place to showcase and discuss tutorials, market strategies, and all around knowledge of our products.
Coming Soon

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