On time. In budget. The first time.
Completing projects on time and in budget takes more than just hard work. In a world where 17% of large IT projects go so badly that they threaten the very existence of the company that created them – picking the right technology partner could very well save you.
Since its founding, Scaled Dynamics has built its reputation for delivering consistent results on time and in budget. This isn’t an accident. The core of our success is in our well-thought out processes.
We Build Understanding
It all starts with a one-hour telephone or in-person consultation to get a full understanding of your technology problems. For smaller projects, this may very well be enough to move on to the next step. For larger projects, or for projects that have a significant amount of unknown, we might insist on doing a small ‘Discovery Project’ to remove those unknowns and clearly define goals. We only charge half-price for discovery related work and these projects typically take 1-5 days. All of our discovery projects come with a guarantee – once we fully understand the problem, we will bid on it competitively. If for any reason you do not want to participate in a discovery project, we are still happy to work with you, albeit on a time-and-materials basis.
We Make A Deal
As soon as we’re confident that we know everything we need to know, we will submit our bid. In our proposals, we outline all of the relevant details of our projects including estimated timeframes, costs, personnel, and ongoing support. You can expect to see the following:
- Goals & Objectives
- Key Personnel & Availability
- Project Timeline
- Costs Breakdown
- Ongoing Support Options
After a proposal has been accepted, we execute a ‘Master Service Consulting Agreement’ and a ‘Work Order’. We may also require a down payment depending on the size of the project.
We Begin Work
Once we begin our work, you can always expect to be kept in the loop throughout the entire process. During larger projects, we may outline deliverable milestones for you. If this is the case, you will be given access to our revision system so that you can monitor our progress in real-time and be kept abreast of any issues that might arise during our development effort.
All of our application development and technology consulting projects spend 50% of their time in testing to make sure they are perfect before you receive them. If a project requires us to work in an existing codebase, we will spend extra time upfront defining our tests. This allows us to perform regression tests to make sure that our work product doesn’t break something that was already working before we became involved. If a project has a user-interface, we have a contract with the local zoo – they bring in trained monkeys every Friday to test every possible user input and combination of user inputs to verify that if it can be broken, it will be broken, and fixed before you receive it.
When it comes time to final delivery, we will hand off all relevant deliverables including executables and documentation. We will also conduct any necessary staff training and you’re off to the races!
We Stand Behind our Work
All of our custom projects come with a 90 day warranty. If you find a bug during that time or run into any issues, we’ll fix it at our expense.
Schedule a One-Hour Phone Consultation
We get it, and we’re here to help. During our telephone consultation we will build an understanding of your problem and suggest next steps to solving it.